Source note · Setting up Zoom Phone emergency calling
A VPN without split tunnelling hides the user's real network data, so Zoom recommends adding VPN subnets to the excluded location list, which makes VPN users get a prompt to confirm their emergency address instead of being matched.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- nomadic emergency services
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Emergency Services Best Practices: Nomadic location detection and configuration — Zoom · tier 2 current vendor documentation · VPN user handling section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-vpn-exclusion. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-vpn-exclusion
BibTeX
@misc{warmtransfer-claim-zoom-phone-emergency-calling-setup-vpn-exclusion,
title = {Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-vpn-exclusion},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-vpn-exclusion},
note = {Source note zoom-phone-emergency-calling-setup-vpn-exclusion, checked 2026-09-30}
}