Source note · Setting up Zoom Phone emergency calling
When a temporary emergency pool number is used as caller ID, a callback to that number reaches the emergency caller for about 2 hours; the account-level emergency pool is available for the US and Canada only, and a local pool needs unused numbers assigned through 'Assign Numbers'.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- emergency call routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Routing emergency calls — Zoom Communications · tier 2 current vendor documentation · section on routing emergency calls to a PSAP, caller ID method descriptions
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-pool-callback. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-pool-callback
BibTeX
@misc{warmtransfer-claim-zoom-phone-emergency-calling-setup-pool-callback,
title = {Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-pool-callback},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-pool-callback},
note = {Source note zoom-phone-emergency-calling-setup-pool-callback, checked 2026-09-30}
}