With 'Apply minimum match criteria' enabled on a location, the public and private IP must both match and a public IP alone is not enough; Zoom recommends enabling it because otherwise a VPN user sharing the office public IP can be matched to the office.

Checked 2026-09-30

Vendor
Zoom
Product
Zoom Phone
Subsystem
nomadic emergency services
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-min-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-min-match

BibTeX

@misc{warmtransfer-claim-zoom-phone-emergency-calling-setup-min-match,
  title  = {Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-min-match},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-min-match},
  note   = {Source note zoom-phone-emergency-calling-setup-min-match, checked 2026-09-30}
}

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