Source note · Setting up Zoom Phone emergency calling
For extensions without a local phone number the admin chooses 'Route emergency calls to PSAP' or 'Don't route emergency calls to PSAP' (which sends them to the internal safety team), and when routing to PSAP picks the caller ID method: 'Temporary number from local emergency pool', 'Temporary number from account emergency pool' or 'Dedicated number'.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- emergency call routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Routing emergency calls — Zoom Communications · tier 2 current vendor documentation · section on routing emergency calls to a PSAP, steps for extensions without local numbers
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-ext-only-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-ext-only-options
BibTeX
@misc{warmtransfer-claim-zoom-phone-emergency-calling-setup-ext-only-options,
title = {Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-ext-only-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-ext-only-options},
note = {Source note zoom-phone-emergency-calling-setup-ext-only-options, checked 2026-09-30}
}