Source note · Setting up Zoom Phone emergency calling
The 'Dedicated number' caller ID method requires a direct number that belongs to a call queue or auto receptionist, and callbacks from the PSAP go to that queue or auto receptionist rather than to the person who called.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- emergency call routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Routing emergency calls — Zoom Communications · tier 2 current vendor documentation · section on routing emergency calls to a PSAP, 'Dedicated number' description
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-dedicated-number. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-dedicated-number
BibTeX
@misc{warmtransfer-claim-zoom-phone-emergency-calling-setup-dedicated-number,
title = {Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-dedicated-number},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-dedicated-number},
note = {Source note zoom-phone-emergency-calling-setup-dedicated-number, checked 2026-09-30}
}