Source note · Zoom Phone call queues and auto receptionists
In group rotating, groups keep ringing until all members have been tried, and if no one answers the call follows the queue's Overflow settings.
Checked 2026-09-25
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- call-queue-distribution
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setting up group rotating in a call queue — Zoom Communications · tier 2 current vendor documentation · How group rotating works
Cite this note
APA
WarmTransfer. (2026, September 25). Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-gr-then-overflow. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-gr-then-overflow
BibTeX
@misc{warmtransfer-claim-zoom-phone-call-queues-gr-then-overflow,
title = {Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-gr-then-overflow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-gr-then-overflow},
note = {Source note zoom-phone-call-queues-gr-then-overflow, checked 2026-09-25}
}