Source note · Zoom Phone call queues and auto receptionists
Admins can view all call queue analytics and member KPIs, while call queue members see only overall KPIs for their queue and KPIs for their own calls.
Checked 2026-09-25
Call queue members can only view overall KPIs for their queue and KPIs for their own calls.
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- analytics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Managing Call Queue analytics — Zoom Communications · tier 2 current vendor documentation · Access / permissions note
Cite this note
APA
WarmTransfer. (2026, September 25). Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-an-member-visibility. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-an-member-visibility
BibTeX
@misc{warmtransfer-claim-zoom-phone-call-queues-an-member-visibility,
title = {Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-an-member-visibility},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-an-member-visibility},
note = {Source note zoom-phone-call-queues-an-member-visibility, checked 2026-09-25}
}