Source note · Setting up Zoom Phone auto receptionists and call queues
An auto receptionist is turned into an IVR menu by clicking Edit beside Route to, selecting Interactive Voice Response (IVR), clicking OK, and then clicking Edit in the IVR Menu section to customise the menu.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- ivr
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Creating an interactive voice response system — Zoom Communications · tier 2 current vendor documentation · How to create a single-level IVR menu, steps 6-8
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-ivr-select. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-ivr-select
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-ivr-select,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-ivr-select},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-ivr-select},
note = {Source note zoom-phone-auto-receptionist-setup-ivr-select, checked 2026-09-30}
}