Source note · Setting up Zoom Phone auto receptionists and call queues
A multi-level IVR is built by creating the lowest-level auto receptionists and routing options first, then giving a key in the higher-level IVR menu the action Forward to Auto Receptionist with the lower-level auto receptionist as the Target.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- ivr
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Creating an interactive voice response system — Zoom Communications · tier 2 current vendor documentation · How to create a multi-level interactive voice response (IVR) system
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-ivr-multilevel. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-ivr-multilevel
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-ivr-multilevel,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-ivr-multilevel},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-ivr-multilevel},
note = {Source note zoom-phone-auto-receptionist-setup-ivr-multilevel, checked 2026-09-30}
}