Source note · Setting up Zoom Phone auto receptionists and call queues
Each IVR key is customised with Edit beside the key, and the available actions are Leave Voicemail to (current extension, user, auto receptionist, call queue, shared line group), Forward to (including user, common area, auto receptionist, call queue, shared line group, external contacts, phone number), and routing to the dial-by-name directory.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- ivr
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Creating an interactive voice response system — Zoom Communications · tier 2 current vendor documentation · IVR routing options
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-ivr-key-actions. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-ivr-key-actions
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-ivr-key-actions,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-ivr-key-actions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-ivr-key-actions},
note = {Source note zoom-phone-auto-receptionist-setup-ivr-key-actions, checked 2026-09-30}
}