Default business hours, holiday and overflow settings can be changed only at the site level when multiple sites are enabled, and only at the account level when multiple sites are disabled.

Checked 2026-09-30

If you have multiple sites enabled, you can only change these settings at the site level.
Vendor
Zoom
Product
Zoom Phone
Subsystem
business hours
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-hours-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-hours-scope

BibTeX

@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-hours-scope,
  title  = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-hours-scope},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-hours-scope},
  note   = {Source note zoom-phone-auto-receptionist-setup-hours-scope, checked 2026-09-30}
}

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