Source note · Setting up Zoom Phone auto receptionists and call queues
Zoom Phone has a call queue Callback setting that lets a caller request a callback while keeping their queue position, and its initial callback offer time must be less than the queue's max wait time to be effective.
Checked 2026-09-30
This setting must be less than the max wait time in queue to be effective.
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- call queue callback
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Enabling call queue callback for Zoom Phone — Zoom Communications · tier 2 current vendor documentation · How to enable call queue callback, Initial callback offer note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-callback. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-callback
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-callback,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-callback},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-callback},
note = {Source note zoom-phone-auto-receptionist-setup-callback, checked 2026-09-30}
}