Source note · Setting up Zoom Contact Center queues and flows
A voice queue's engagement distribution methods are Longest idle, Longest Idle while Ready, Longest idle for this queue, Sequential, Rotating, Simultaneous and Do Not Distribute.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Changing Zoom Contact Center voice queue settings — Zoom Communications · tier 2 current vendor documentation · General tab, Inbound Settings, engagement distribution
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-voice-distribution-methods. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-voice-distribution-methods
BibTeX
@misc{warmtransfer-claim-zoom-contact-center-setup-voice-distribution-methods,
title = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-voice-distribution-methods},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-voice-distribution-methods},
note = {Source note zoom-contact-center-setup-voice-distribution-methods, checked 2026-09-30}
}