Source note · Setting up Zoom Contact Center queues and flows
The Route To widget's destinations are Queue (all flows), Inbox (voice flows only), Flow, Agent, Outgoing Call (voice only) and Disconnect (voice flows only); the destination is chosen from the Route To drop-down on the widget's Settings tab.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Customizing the Route To widget — Zoom Communications · tier 2 current vendor documentation · Steps 6-10; Route To options
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-route-to-destinations. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-route-to-destinations
BibTeX
@misc{warmtransfer-claim-zoom-contact-center-setup-route-to-destinations,
title = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-route-to-destinations},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-route-to-destinations},
note = {Source note zoom-contact-center-setup-route-to-destinations, checked 2026-09-30}
}