A queue is created from the Queues page by clicking Add Queue, entering a Name and optional Description, choosing a Channel of Voice, Video, Messaging, Email or Work Item, adding members under Agents with Add, and clicking Save.

Checked 2026-09-30

Vendor
Zoom
Product
Zoom Contact Center
Subsystem
queues
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-queue-create-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-queue-create-steps

BibTeX

@misc{warmtransfer-claim-zoom-contact-center-setup-queue-create-steps,
  title  = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-queue-create-steps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-queue-create-steps},
  note   = {Source note zoom-contact-center-setup-queue-create-steps, checked 2026-09-30}
}

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