Source note · Setting up Zoom Contact Center queues and flows
The same phone number can be assigned as the entry point to one voice flow and one SMS flow.
Checked 2026-09-30
You can assign the same phone number as the entry point to one voice flow and one SMS flow
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- phone-numbers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Managing Zoom Contact Center phone numbers — Zoom · tier 2 current vendor documentation · Assigning numbers to flows, note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-number-one-voice-one-sms. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-number-one-voice-one-sms
BibTeX
@misc{warmtransfer-claim-zoom-contact-center-setup-number-one-voice-one-sms,
title = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-number-one-voice-one-sms},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-number-one-voice-one-sms},
note = {Source note zoom-contact-center-setup-number-one-voice-one-sms, checked 2026-09-30}
}