Source note · Setting up Zoom Contact Center queues and flows
A messaging queue's overflow options are to reply with a goodbye message and then disconnect, or to route to another queue on the same channel.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Changing Zoom Contact Center messaging queue settings — Zoom · tier 2 current vendor documentation · Inbound Settings, Overflow
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-msg-overflow-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-msg-overflow-options
BibTeX
@misc{warmtransfer-claim-zoom-contact-center-setup-msg-overflow-options,
title = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-msg-overflow-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-msg-overflow-options},
note = {Source note zoom-contact-center-setup-msg-overflow-options, checked 2026-09-30}
}