Source note · Setting up Zoom Contact Center queues and flows
A messaging queue offers a Most Available distribution method, which routes to the agent with the lowest workload, in addition to Longest Idle, Longest Idle while Ready, Sequential, Rotating, Simultaneous and Do Not Distribute.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Changing Zoom Contact Center messaging queue settings — Zoom · tier 2 current vendor documentation · Inbound Settings, engagement distribution
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-msg-most-available. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-msg-most-available
BibTeX
@misc{warmtransfer-claim-zoom-contact-center-setup-msg-most-available,
title = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-msg-most-available},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-msg-most-available},
note = {Source note zoom-contact-center-setup-msg-most-available, checked 2026-09-30}
}