In Zoom Contact Center, a flow is a sequence of steps, built from connected widgets, that determines how consumer interactions are handled.

Checked 2026-09-24

Vendor
Zoom
Product
Zoom Contact Center
Subsystem
flows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Zoom Contact Center flows and reporting: source note zoom-contact-center-flow-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-flow-definition

BibTeX

@misc{warmtransfer-claim-zoom-contact-center-flow-definition,
  title  = {Zoom Contact Center flows and reporting: source note zoom-contact-center-flow-definition},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-flow-definition},
  note   = {Source note zoom-contact-center-flow-definition, checked 2026-09-24}
}

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