The 2026-08-15 release added a CX Management section to the Zoom Admin Center that brings together admin access to Contact Center and Workforce Management settings.

Checked 2026-09-24

Vendor
Zoom
Product
Zoom Contact Center
Subsystem
administration
Deployment
multi-tenant
Region
not restricted
Release range
2026-08-15 release onward
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Zoom Contact Center flows and reporting: source note zoom-contact-center-cx-management-section. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-cx-management-section

BibTeX

@misc{warmtransfer-claim-zoom-contact-center-cx-management-section,
  title  = {Zoom Contact Center flows and reporting: source note zoom-contact-center-cx-management-section},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-cx-management-section},
  note   = {Source note zoom-contact-center-cx-management-section, checked 2026-09-24}
}

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