Consult call recordings appear in the Recording Management portal under the same interaction as the parent call.
Checked 2026-09-05
Consult call recordings are available in the Recording Management portal under the same interaction.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Recording Management
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Manage call recording schedules — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Note block preceding Create a call recording schedule, bullet 4, second sentence
Cite this note
APA
WarmTransfer. (2026, September 5). What a transfer does to a recording a transcript and a summary: source note xferart-wxcc-consult-same-interaction. WarmTransfer. https://warmtransfer.net/knowledge/claims/xferart-wxcc-consult-same-interaction
BibTeX
@misc{warmtransfer-claim-xferart-wxcc-consult-same-interaction,
title = {What a transfer does to a recording a transcript and a summary: source note xferart-wxcc-consult-same-interaction},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/xferart-wxcc-consult-same-interaction},
note = {Source note xferart-wxcc-consult-same-interaction, checked 2026-09-05}
}