The word whisper names 2 different Webex Contact Center capabilities: a flow activity that plays a recorded message to an agent before connection, and a supervisor action the Analyzer schema counts as whisper coaching.

field-pattern · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
field-pattern
Confidence
0.90
Verified
2026-09-05

Sources

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APA

WarmTransfer. (2026, September 5). What whisper names in Webex Contact Center: claim wxwhis-two-capabilities-one-word. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxwhis-two-capabilities-one-word

BibTeX

@misc{warmtransfer-claim-wxwhis-two-capabilities-one-word,
  title  = {What whisper names in Webex Contact Center: claim wxwhis-two-capabilities-one-word},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxwhis-two-capabilities-one-word},
  note   = {Claim wxwhis-two-capabilities-one-word, verified 2026-09-05}
}

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