Source note · What whisper names in Webex Contact Center
The word whisper names 2 different Webex Contact Center capabilities: a flow activity that plays a recorded message to an agent before connection, and a supervisor action the Analyzer schema counts as whisper coaching.
field report · Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- field report
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer Set Whisper Announcement against the Analyzer whisper coach fields
Cite this note
APA
WarmTransfer. (2026, September 5). What whisper names in Webex Contact Center: source note wxwhis-two-capabilities-one-word. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxwhis-two-capabilities-one-word
BibTeX
@misc{warmtransfer-claim-wxwhis-two-capabilities-one-word,
title = {What whisper names in Webex Contact Center: source note wxwhis-two-capabilities-one-word},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxwhis-two-capabilities-one-word},
note = {Source note wxwhis-two-capabilities-one-word, checked 2026-09-05}
}