Source note · What whisper names in Webex Contact Center
Flow Designer documents a Set Whisper Announcement activity that plays a brief prerecorded message to an agent just before the agent connects with a caller, where the caller hears ringing.
Checked 2026-09-05
The announcement plays only to the agent; the caller hears the default ringing while the whisper announcement plays.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, Set Whisper Announcement activity
Cite this note
APA
WarmTransfer. (2026, September 5). What whisper names in Webex Contact Center: source note wxwhis-set-whisper-announcement-exists. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxwhis-set-whisper-announcement-exists
BibTeX
@misc{warmtransfer-claim-wxwhis-set-whisper-announcement-exists,
title = {What whisper names in Webex Contact Center: source note wxwhis-set-whisper-announcement-exists},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxwhis-set-whisper-announcement-exists},
note = {Source note wxwhis-set-whisper-announcement-exists, checked 2026-09-05}
}