Source note · What whisper names in Webex Contact Center
While a whisper announcement plays, the agent cannot put the call on hold, transfer it, conference it, or request supervisor assistance, and those become available again when the announcement completes.
Checked 2026-09-05
When a whisper plays, you can't: Put the call on hold, transfer, or conference. Request supervisor assistance .
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, Set Whisper Announcement, restrictions
Cite this note
APA
WarmTransfer. (2026, September 5). What whisper names in Webex Contact Center: source note wxwhis-announcement-blocks-transfer-controls. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxwhis-announcement-blocks-transfer-controls
BibTeX
@misc{warmtransfer-claim-wxwhis-announcement-blocks-transfer-controls,
title = {What whisper names in Webex Contact Center: source note wxwhis-announcement-blocks-transfer-controls},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxwhis-announcement-blocks-transfer-controls},
note = {Source note wxwhis-announcement-blocks-transfer-controls, checked 2026-09-05}
}