Source note · What the Analyzer stock reports publish
The average wrapup time card publishes a value for each individual channel and a value for overall channels in the same report, so the report contains both per-channel rows and an aggregate row and summing the column double counts every interaction.
field report · Checked 2026-09-15
This report displays the average wrapup time for each individual channel and for overall channels.
- Vendor
- Cisco
- Product
- Webex Contact Center Analyzer
- Subsystem
- Stock reports
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- field report
- Checked
- 2026-09-15
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Stock Reports chapter, Historical Reports, Team and Queue Stats, Average Wrapup Time Card
Cite this note
APA
WarmTransfer. (2026, September 15). What the Analyzer stock reports publish: source note wxstock-wrapup-card-mixes-two-grains-in-one-report. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxstock-wrapup-card-mixes-two-grains-in-one-report
BibTeX
@misc{warmtransfer-claim-wxstock-wrapup-card-mixes-two-grains-in-one-report,
title = {What the Analyzer stock reports publish: source note wxstock-wrapup-card-mixes-two-grains-in-one-report},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxstock-wrapup-card-mixes-two-grains-in-one-report},
note = {Source note wxstock-wrapup-card-mixes-two-grains-in-one-report, checked 2026-09-15}
}