A transfer to an entry point runs that entry point's routing strategy afresh rather than continuing the transferring flow.
inference · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- routing
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- inference
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, Entry point routing strategies and the GoTo activity and the blind transfer DNIS passage
Cite this claim
APA
WarmTransfer. (2026, September 5). What happens to a flow when a contact is transferred to an entry point: claim wxrsr-transfer-reruns-the-strategy. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrsr-transfer-reruns-the-strategy
BibTeX
@misc{warmtransfer-claim-wxrsr-transfer-reruns-the-strategy,
title = {What happens to a flow when a contact is transferred to an entry point: claim wxrsr-transfer-reruns-the-strategy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrsr-transfer-reruns-the-strategy},
note = {Claim wxrsr-transfer-reruns-the-strategy, verified 2026-09-05}
}