The GoTo activity's entry point option tells the reader to choose it if the flow logic should change based on the active routing strategy at the time of transfer.
fact · verified 2026-09-05
enter the entry point if the flow logic should change based on the active routing strategy at the time of transfer
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, GoTo activity, Flow Destination Settings, Go to Entry Point
Cite this claim
APA
WarmTransfer. (2026, September 5). What happens to a flow when a contact is transferred to an entry point: claim wxrsr-goto-names-the-strategy-at-transfer-time. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrsr-goto-names-the-strategy-at-transfer-time
BibTeX
@misc{warmtransfer-claim-wxrsr-goto-names-the-strategy-at-transfer-time,
title = {What happens to a flow when a contact is transferred to an entry point: claim wxrsr-goto-names-the-strategy-at-transfer-time},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrsr-goto-names-the-strategy-at-transfer-time},
note = {Claim wxrsr-goto-names-the-strategy-at-transfer-time, verified 2026-09-05}
}