The GoTo activity's entry point option tells the reader to choose it if the flow logic should change based on the active routing strategy at the time of transfer.
Checked 2026-09-05
enter the entry point if the flow logic should change based on the active routing strategy at the time of transfer
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, GoTo activity, Flow Destination Settings, Go to Entry Point
Cite this note
APA
WarmTransfer. (2026, September 5). What happens to a flow when a contact is transferred to an entry point: source note wxrsr-goto-names-the-strategy-at-transfer-time. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrsr-goto-names-the-strategy-at-transfer-time
BibTeX
@misc{warmtransfer-claim-wxrsr-goto-names-the-strategy-at-transfer-time,
title = {What happens to a flow when a contact is transferred to an entry point: source note wxrsr-goto-names-the-strategy-at-transfer-time},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrsr-goto-names-the-strategy-at-transfer-time},
note = {Source note wxrsr-goto-names-the-strategy-at-transfer-time, checked 2026-09-05}
}