The bridged transfer activity is the one case where Cisco says the call flow continues, and the destination it names is a third-party interactive voice response or automatic call distribution system rather than an entry point.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, Bridged Transfer activity
Cite this claim
APA
WarmTransfer. (2026, September 5). What happens to a flow when a contact is transferred to an entry point: claim wxrsr-bridged-transfer-continues-elsewhere. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrsr-bridged-transfer-continues-elsewhere
BibTeX
@misc{warmtransfer-claim-wxrsr-bridged-transfer-continues-elsewhere,
title = {What happens to a flow when a contact is transferred to an entry point: claim wxrsr-bridged-transfer-continues-elsewhere},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrsr-bridged-transfer-continues-elsewhere},
note = {Claim wxrsr-bridged-transfer-continues-elsewhere, verified 2026-09-05}
}