Claim record · Who can change a recording and what happens at a transfer
A recording schedule carries a setting named Stop recording on transferred calls, which stops recording when an agent transfers a call.
fact · verified 2026-09-05
Turn on this setting if you want recording to stop when an agent transfers a call.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- call recording
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Manage call recording schedules — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage call recording schedules, schedule settings table
Cite this claim
APA
WarmTransfer. (2026, September 5). Who can change a recording and what happens at a transfer: claim wxrecflow-stop-recording-on-transferred-calls. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrecflow-stop-recording-on-transferred-calls
BibTeX
@misc{warmtransfer-claim-wxrecflow-stop-recording-on-transferred-calls,
title = {Who can change a recording and what happens at a transfer: claim wxrecflow-stop-recording-on-transferred-calls},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrecflow-stop-recording-on-transferred-calls},
note = {Claim wxrecflow-stop-recording-on-transferred-calls, verified 2026-09-05}
}