The recording precedence runs 4 levels deep: a flow's Recording Control, then a recording schedule, then queue level, then tenant level.

inference · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
call recording
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
inference
Confidence
0.60
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Who can change a recording and what happens at a transfer: claim wxrecflow-recording-precedence-is-four-deep. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrecflow-recording-precedence-is-four-deep

BibTeX

@misc{warmtransfer-claim-wxrecflow-recording-precedence-is-four-deep,
  title  = {Who can change a recording and what happens at a transfer: claim wxrecflow-recording-precedence-is-four-deep},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxrecflow-recording-precedence-is-four-deep},
  note   = {Claim wxrecflow-recording-precedence-is-four-deep, verified 2026-09-05}
}

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