The recording precedence runs 4 levels deep: a flow's Recording Control, then a recording schedule, then queue level, then tenant level.
inferred · Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- call recording
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- inferred
- Checked
- 2026-09-05
Sources
- Manage call recording schedules — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage call recording schedules, the opening section composed with the Recording details step
Cite this note
APA
WarmTransfer. (2026, September 5). Who can change a recording and what happens at a transfer: source note wxrecflow-recording-precedence-is-four-deep. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrecflow-recording-precedence-is-four-deep
BibTeX
@misc{warmtransfer-claim-wxrecflow-recording-precedence-is-four-deep,
title = {Who can change a recording and what happens at a transfer: source note wxrecflow-recording-precedence-is-four-deep},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrecflow-recording-precedence-is-four-deep},
note = {Source note wxrecflow-recording-precedence-is-four-deep, checked 2026-09-05}
}