A Record icon indicates that recording is in progress, and the article does not say what the agent sees while a recording is paused.
fact · verified 2026-09-05
The Record icon ( ) indicates that the recording is in progress.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Manage your calls in Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Record a call, step 1 step-result; steps 1 and 2 in full
Cite this claim
APA
WarmTransfer. (2026, September 5). Agent and supervisor recording controls in Webex Contact Center: claim wxrec-record-icon-meaning. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrec-record-icon-meaning
BibTeX
@misc{warmtransfer-claim-wxrec-record-icon-meaning,
title = {Agent and supervisor recording controls in Webex Contact Center: claim wxrec-record-icon-meaning},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrec-record-icon-meaning},
note = {Claim wxrec-record-icon-meaning, verified 2026-09-05}
}