Source note · Webex published MCP servers for external AI clients
The virtual agent transcript tool retrieves a conversation transcript for 1 contact and states that it requires appropriate scope and entitlement because it can expose conversation content.
Checked 2026-09-05
Requires appropriate scope and entitlement because it can expose conversation content.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Webex published MCP servers
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Contact Center Operation MCP Server — Cisco Systems, Inc. (Webex for Developers) · tier 2 current vendor documentation · Tools table, artificial intelligence and virtual agents row
Cite this note
APA
WarmTransfer. (2026, September 5). Webex published MCP servers for external AI clients: source note wxms-va-transcript-tool-needs-entitlement. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxms-va-transcript-tool-needs-entitlement
BibTeX
@misc{warmtransfer-claim-wxms-va-transcript-tool-needs-entitlement,
title = {Webex published MCP servers for external AI clients: source note wxms-va-transcript-tool-needs-entitlement},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxms-va-transcript-tool-needs-entitlement},
note = {Source note wxms-va-transcript-tool-needs-entitlement, checked 2026-09-05}
}