Claim record · Webex published MCP servers for external AI clients
The real-time tool provisions websocket sessions returning a session address and subscription identifier for a client to consume live queue and agent telemetry, is described as used for wallboards and supervisor dashboards, and is marked destructive and requiring a user account context.
fact · verified 2026-09-05
provision WebSocket sessions (subscribe-realtime-data, subscribe-notification) that return a webSocketUrl and subscriptionId for a client to connect and consume live queue/agent telemetry.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Webex published MCP servers
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Contact Center MCP Server — Cisco Systems, Inc. (Webex for Developers) · tier 2 current vendor documentation · Tools table, real time and subscriptions row
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex published MCP servers for external AI clients: claim wxms-cc-realtime-hands-off-a-websocket. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxms-cc-realtime-hands-off-a-websocket
BibTeX
@misc{warmtransfer-claim-wxms-cc-realtime-hands-off-a-websocket,
title = {Webex published MCP servers for external AI clients: claim wxms-cc-realtime-hands-off-a-websocket},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxms-cc-realtime-hands-off-a-websocket},
note = {Claim wxms-cc-realtime-hands-off-a-websocket, verified 2026-09-05}
}