Cisco publishes a second contact centre server, the Contact Center Operation MCP server, covering reporting, agent activity, configuration, routing, flow definitions, contact journeys, recordings and artificial intelligence data, and it is in beta.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Webex published MCP servers
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex published MCP servers for external AI clients: claim wxms-cc-operation-server-exists. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxms-cc-operation-server-exists

BibTeX

@misc{warmtransfer-claim-wxms-cc-operation-server-exists,
  title  = {Webex published MCP servers for external AI clients: claim wxms-cc-operation-server-exists},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxms-cc-operation-server-exists},
  note   = {Claim wxms-cc-operation-server-exists, verified 2026-09-05}
}

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