Cisco states that Webex Calling does not know or store the Emergency Service Address for an emergency call, and that the address is provided by the PSTN provider, typically by a static mapping to the Emergency Callback Number it receives.

Checked 2026-09-16

Webex Calling doesn’t know or store the Emergency Service Address for an emergency call. The Emergency Service Address is provided by the PSTN provider, typically by a static mapping to the ECBN received.
Vendor
Cisco
Product
Webex Calling
Subsystem
Emergency calling
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling enhanced emergency calling: source note wxe911-webex-calling-does-not-hold-the-address. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxe911-webex-calling-does-not-hold-the-address

BibTeX

@misc{warmtransfer-claim-wxe911-webex-calling-does-not-hold-the-address,
  title  = {Webex Calling enhanced emergency calling: source note wxe911-webex-calling-does-not-hold-the-address},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxe911-webex-calling-does-not-hold-the-address},
  note   = {Source note wxe911-webex-calling-does-not-hold-the-address, checked 2026-09-16}
}

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