Where a workspace device is configured to prevent inbound PSTN calls, an emergency call still goes out but the Public Safety Answering Point cannot call the device back, so Webex Calling allows a callback for an incoming call carrying a Priority header of emergency and relaxes the blocking rule for the device that dialled the emergency number for 60 minutes.

Checked 2026-09-16

To deliver emergency callbacks, Webex Calling allows call back for incoming call with a Priority header as emergency. Webex Calling also relaxes the blocking rule for the device that dialed the emergency number for 60 minutes.
Vendor
Cisco
Product
Webex Calling
Subsystem
Emergency calling
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling enhanced emergency calling: source note wxe911-inbound-block-relaxed-for-sixty-minutes. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxe911-inbound-block-relaxed-for-sixty-minutes

BibTeX

@misc{warmtransfer-claim-wxe911-inbound-block-relaxed-for-sixty-minutes,
  title  = {Webex Calling enhanced emergency calling: source note wxe911-inbound-block-relaxed-for-sixty-minutes},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxe911-inbound-block-relaxed-for-sixty-minutes},
  note   = {Source note wxe911-inbound-block-relaxed-for-sixty-minutes, checked 2026-09-16}
}

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