Source note · Webex Calling enhanced emergency calling
Cisco states that the Location Default ECBN and the Assigned Number from the user's location must be directed to a live answering point such as a receptionist or other person within the location, and cannot be an auto attendant, interactive voice response or other service.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Emergency calling
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Emergency Callback Number (ECBN) in Control Hub — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Options for ECBN configuration, opening paragraph
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling enhanced emergency calling: source note wxe911-ecbn-must-reach-a-person-not-an-ivr. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxe911-ecbn-must-reach-a-person-not-an-ivr
BibTeX
@misc{warmtransfer-claim-wxe911-ecbn-must-reach-a-person-not-an-ivr,
title = {Webex Calling enhanced emergency calling: source note wxe911-ecbn-must-reach-a-person-not-an-ivr},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxe911-ecbn-must-reach-a-person-not-an-ivr},
note = {Source note wxe911-ecbn-must-reach-a-person-not-an-ivr, checked 2026-09-16}
}