The transfer node publishes one success outcome and six named error outcomes: transfer failed, timeout, invalid data, middleware error, invalid choice and authorization failure, with a seventh unnamed Failure category for any other runtime failure.
field report · Checked 2026-09-15
onConversationTransferFailed Could not transfer the conversation due to an error from WxEngage's API
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Conversation transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- field report
- Checked
- 2026-09-15
Sources
- Transfer conversation - WxEngage standalone — Cisco Systems, Inc. (Webex Connect documentation) · tier 2 current vendor documentation · Transfer conversation node, Node outcomes
Cite this note
APA
WarmTransfer. (2026, September 15). Transferring a digital conversation in Webex Contact Center: source note wxdxfer-six-named-failure-outcomes. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdxfer-six-named-failure-outcomes
BibTeX
@misc{warmtransfer-claim-wxdxfer-six-named-failure-outcomes,
title = {Transferring a digital conversation in Webex Contact Center: source note wxdxfer-six-named-failure-outcomes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxdxfer-six-named-failure-outcomes},
note = {Source note wxdxfer-six-named-failure-outcomes, checked 2026-09-15}
}