Claim record · Transferring a digital conversation in Webex Contact Center
The transfer node's own configuration procedure instructs the reader to double-click the Fetch team working hours node, and it does so in both the team queue and the skill queue variants.
disputed · verified 2026-09-15
Double-click the Fetch team working hours node to view the configuration settings.
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Conversation transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- disputed
- Confidence
- 0.60
- Verified
- 2026-09-15
Sources
- Transfer conversation - WxEngage standalone — Cisco Systems, Inc. (Webex Connect documentation) · tier 2 current vendor documentation · Transfer conversation node, Configuration, step 2 of both variants
Cite this claim
APA
WarmTransfer. (2026, September 15). Transferring a digital conversation in Webex Contact Center: claim wxdxfer-procedure-names-the-wrong-node. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdxfer-procedure-names-the-wrong-node
BibTeX
@misc{warmtransfer-claim-wxdxfer-procedure-names-the-wrong-node,
title = {Transferring a digital conversation in Webex Contact Center: claim wxdxfer-procedure-names-the-wrong-node},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxdxfer-procedure-names-the-wrong-node},
note = {Claim wxdxfer-procedure-names-the-wrong-node, verified 2026-09-15}
}