Claim record · Transferring a digital conversation in Webex Contact Center
The transfer node is a wrapper over the Transfer conversation API from Webex Engage, so a digital transfer configured in a Webex Connect flow is executed by a different product.
fact · verified 2026-09-15
This node utilizes the Transfer conversation API from Webex Engage.
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Conversation transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Transfer conversation - WxEngage standalone — Cisco Systems, Inc. (Webex Connect documentation) · tier 2 current vendor documentation · Transfer conversation node, opening description
Cite this claim
APA
WarmTransfer. (2026, September 15). Transferring a digital conversation in Webex Contact Center: claim wxdxfer-node-wraps-an-engage-api. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdxfer-node-wraps-an-engage-api
BibTeX
@misc{warmtransfer-claim-wxdxfer-node-wraps-an-engage-api,
title = {Transferring a digital conversation in Webex Contact Center: claim wxdxfer-node-wraps-an-engage-api},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxdxfer-node-wraps-an-engage-api},
note = {Claim wxdxfer-node-wraps-an-engage-api, verified 2026-09-15}
}