Claim record · Transferring a digital conversation in Webex Contact Center
The transfer node is addressed by a conversation identifier held in a flow variable, which is the identity a digital interaction is transferred by.
fact · verified 2026-09-15
In the Conversation ID field, enter an appropriate variable that contains WxEngage's conversation ID
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Conversation transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Transfer conversation - WxEngage standalone — Cisco Systems, Inc. (Webex Connect documentation) · tier 2 current vendor documentation · Transfer conversation node, Configuration, Conversation ID field
Cite this claim
APA
WarmTransfer. (2026, September 15). Transferring a digital conversation in Webex Contact Center: claim wxdxfer-conversation-id-is-the-handle. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdxfer-conversation-id-is-the-handle
BibTeX
@misc{warmtransfer-claim-wxdxfer-conversation-id-is-the-handle,
title = {Transferring a digital conversation in Webex Contact Center: claim wxdxfer-conversation-id-is-the-handle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxdxfer-conversation-id-is-the-handle},
note = {Claim wxdxfer-conversation-id-is-the-handle, verified 2026-09-15}
}