Source note · Webex Contact Center Agent Desktop and widgets
Cisco states that when a supervisor signs in the desktop layout specified for the primary team is applied, that the global layout applies if no primary team is provided, and that agent performance statistics reports are disabled by default for the supervisor role.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Create custom desktop layout — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · JSON Layout Roles, supervisor description
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Contact Center Agent Desktop and widgets: source note wxdesk-supervisor-layout-falls-back-to-global. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdesk-supervisor-layout-falls-back-to-global
BibTeX
@misc{warmtransfer-claim-wxdesk-supervisor-layout-falls-back-to-global,
title = {Webex Contact Center Agent Desktop and widgets: source note wxdesk-supervisor-layout-falls-back-to-global},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxdesk-supervisor-layout-falls-back-to-global},
note = {Source note wxdesk-supervisor-layout-falls-back-to-global, checked 2026-09-16}
}