Cisco defines a custom widget as a third-party application configured in the JSON layout and states it can be placed on a custom page, on a custom tab in the Auxiliary Information pane, or on the horizontal header of the desktop, with the navigation bar area used to add navigation items that reach custom pages.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Contact Center
Subsystem
agent desktop
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Contact Center Agent Desktop and widgets: source note wxdesk-custom-widget-has-three-placements. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdesk-custom-widget-has-three-placements

BibTeX

@misc{warmtransfer-claim-wxdesk-custom-widget-has-three-placements,
  title  = {Webex Contact Center Agent Desktop and widgets: source note wxdesk-custom-widget-has-three-placements},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxdesk-custom-widget-has-three-placements},
  note   = {Source note wxdesk-custom-widget-has-three-placements, checked 2026-09-16}
}

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