Source note · What a consult produces in Webex Calling
Call direction is fixed at call start for the recorded user and does not change when a transfer changes that user's call role, while call source is based on the actual remote party and can be rechecked when the remote party changes.
Checked 2026-09-05
Call direction is based on how the call starts for the recorded user or workspace. The direction doesn't change if a feature, such as transfer, changes the user's call role during the call. Call source is based on the actual remote party and can be rechecked when the remote party changes.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call recording
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Manage call recording for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Call recording behavior, fifth bullet
Cite this note
APA
WarmTransfer. (2026, September 5). What a consult produces in Webex Calling: source note wxcons-direction-is-sticky-source-is-not. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcons-direction-is-sticky-source-is-not
BibTeX
@misc{warmtransfer-claim-wxcons-direction-is-sticky-source-is-not,
title = {What a consult produces in Webex Calling: source note wxcons-direction-is-sticky-source-is-not},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcons-direction-is-sticky-source-is-not},
note = {Source note wxcons-direction-is-sticky-source-is-not, checked 2026-09-05}
}