Source note · Webex Contact Center Enterprise as a distinct product
Short and multimedia messaging on Webex Contact Center Enterprise was delivered in 2020 through a third-party add-on priced per agent with a minimum initial order of 200 agents, bundling 60,000 short messages and 3,000 multimedia messages a month.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- product identity components and packaging
- Deployment
- cisco-hosted-dedicated
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Collaboration Flex Plan Webex Contact Center Enterprise Add-On Overview — Cisco Systems, Inc. · tier 2 current vendor documentation · add-on tables, messaging row
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center Enterprise as a distinct product: source note wxcce-sms-via-third-party-add-on. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-sms-via-third-party-add-on
BibTeX
@misc{warmtransfer-claim-wxcce-sms-via-third-party-add-on,
title = {Webex Contact Center Enterprise as a distinct product: source note wxcce-sms-via-third-party-add-on},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-sms-via-third-party-add-on},
note = {Source note wxcce-sms-via-third-party-add-on, checked 2026-09-05}
}