Claim record · Webex Contact Center Enterprise as a distinct product
Cisco states that the government edition provides routing services based on Unified Contact Center Enterprise and Unified Communications Manager technology, with queue priority, in-queue announcements and redirect on no answer.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise for Government
- Subsystem
- product identity components and packaging
- Deployment
- cisco-hosted-dedicated
- Region
- united states
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Webex Contact Center Enterprise for Government Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Table 1, automatic call distribution row
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center Enterprise as a distinct product: claim wxcce-routing-is-ucce-and-cucm-based. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-routing-is-ucce-and-cucm-based
BibTeX
@misc{warmtransfer-claim-wxcce-routing-is-ucce-and-cucm-based,
title = {Webex Contact Center Enterprise as a distinct product: claim wxcce-routing-is-ucce-and-cucm-based},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-routing-is-ucce-and-cucm-based},
note = {Claim wxcce-routing-is-ucce-and-cucm-based, verified 2026-09-05}
}