The add-on document defines a named agent as a unique contact centre user who logs in in any given month and a port as a logical connection point for a single voice call involving an interactive voice response function.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center Enterprise
Subsystem
product identity components and packaging
Deployment
cisco-hosted-dedicated
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.60
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Contact Center Enterprise as a distinct product: claim wxcce-named-agent-and-port-definitions. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-named-agent-and-port-definitions

BibTeX

@misc{warmtransfer-claim-wxcce-named-agent-and-port-definitions,
  title  = {Webex Contact Center Enterprise as a distinct product: claim wxcce-named-agent-and-port-definitions},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcce-named-agent-and-port-definitions},
  note   = {Claim wxcce-named-agent-and-port-definitions, verified 2026-09-05}
}

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