Source note · Webex Contact Center Enterprise as a distinct product
Enterprise Chat and Email is bundled with the premium agent licence on the government edition and is not included with the standard agent, providing chat, email and web callback.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise for Government
- Subsystem
- product identity components and packaging
- Deployment
- cisco-hosted-dedicated
- Region
- united states
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Webex Contact Center Enterprise for Government Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Table 1 and Table 5, Enterprise Chat and Email rows
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center Enterprise as a distinct product: source note wxcce-ece-is-the-digital-channel. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-ece-is-the-digital-channel
BibTeX
@misc{warmtransfer-claim-wxcce-ece-is-the-digital-channel,
title = {Webex Contact Center Enterprise as a distinct product: source note wxcce-ece-is-the-digital-channel},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-ece-is-the-digital-channel},
note = {Source note wxcce-ece-is-the-digital-channel, checked 2026-09-05}
}