Claim record · Webex Contact Center Enterprise as a distinct product
Cisco states that basic support is included with any Collaboration Flex Plan subscription at no additional cost for the duration of the subscription, in identical wording across documents 3 years apart.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- product identity components and packaging
- Deployment
- cisco-hosted-dedicated
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Webex Contact Center Enterprise for Government Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Technical support services section, and the same sentence in the 2020 add-on document
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center Enterprise as a distinct product: claim wxcce-basic-support-included. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-basic-support-included
BibTeX
@misc{warmtransfer-claim-wxcce-basic-support-included,
title = {Webex Contact Center Enterprise as a distinct product: claim wxcce-basic-support-included},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-basic-support-included},
note = {Claim wxcce-basic-support-included, verified 2026-09-05}
}