Claim record · Webex Contact Center Enterprise as a distinct product
Outbound campaign management on Webex Contact Center Enterprise is delivered by the Acqueon add-on covering interactive voice response and agent campaigns plus outbound email and messaging, with a 2-way messaging option, licensed by concurrent agent where other add-ons use named agent.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- product identity components and packaging
- Deployment
- cisco-hosted-dedicated
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Cisco Collaboration Flex Plan Webex Contact Center Enterprise Add-On Overview — Cisco Systems, Inc. · tier 2 current vendor documentation · Acqueon add-on rows
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center Enterprise as a distinct product: claim wxcce-acqueon-campaign-management. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcce-acqueon-campaign-management
BibTeX
@misc{warmtransfer-claim-wxcce-acqueon-campaign-management,
title = {Webex Contact Center Enterprise as a distinct product: claim wxcce-acqueon-campaign-management},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcce-acqueon-campaign-management},
note = {Claim wxcce-acqueon-campaign-management, verified 2026-09-05}
}